Skip to main content

Patient Communication Tab: Communicating with Patients

This article explains how the Patient Communication Tab enhances communication with the patient or guardian by summarizing the encounter.

Autochart.ai Admin avatar
Written by Autochart.ai Admin
Updated this week

The Communication Tab enables you to summarize interactions in non-technical language, for patients or guardians, to have a clear record of the consultation. The idea is then to communicate the summary back to the patient through secure messaging for closed loop communication.

Examples of Use:

  • Primary Care: Summarize key points discussed, tests or prescription medications, next steps, and patient instructions for better understanding and accountability.

  • Medical Aesthetics: Send a follow-up email detailing recommended treatments, promotional offers, pricing, and suggested treatment frequency.

  • Chiropractic/Physiotherapy: Provide a session summary with recommended exercises, therapies, appointment schedules, and follow-up care plans.

💡 Tips for Effective Use

  • Be Specific and Actionable: Clearly outline what the patient or guardian needs to know or do.

  • Include Context: Reference previous interactions to provide a comprehensive view of the patient’s journey.

This feature enhances communication, ensures accountability, and delivers a professional, patient-centered experience.

Did this answer your question?