Introduction
The feedback portal is a dedicated space where you can submit feature requests and suggest improvements directly to the AutoDS product team, ensuring the platform evolves based on real user needs and dropshipping business requirements.
Since the start of AutoDS, the platform has always been customer-oriented in making decisions. To make this process more transparent, AutoDS involves all members in the decision-making process regarding new features, suppliers, marketplaces, and content development.
You have the power to shape AutoDS more to your needs by coming up with new suggestions and voting for other members' suggestions. By sharing your ideas through the feedback portal, you can influence the platform's roadmap and suggest enhancements that could make your daily operations more efficient. Additionally, you can explore existing suggestions, vote on features that matter to your business, and monitor which requests are planned, in progress, or already live.
Important: The feedback portal is designed for submitting feature requests and improvement suggestions, not for reporting problems or bugs. If you experience any issues with the platform, contact AutoDS support for assistance. For troubleshooting platform issues and understanding how AutoDS resolves bugs, click here to learn more.
Submit feature requests and improvement suggestions
By submitting feature requests through the feedback portal allows you to propose completely new features or enhancements to existing functionality. You can contribute ideas that address gaps in current capabilities or suggest refinements to tools you already use for your dropshipping business.
Important: Feature requests are prioritized based on user demand, meaning the more users request a specific feature, the sooner the development team can bring it to life. While the team cannot guarantee implementation of every suggestion, each request is carefully reviewed to deliver the most relevant features that support user success.
Benefits
When you submit feedback and feature requests, you have a direct impact on getting several benefits for your business while also helping improve the AutoDS platform for the entire community.
By sharing your ideas through the feedback portal, you can:
Shape platform development: Your suggestions directly influence development priorities, ensuring the platform addresses what users need most for their dropshipping operations.
Enhance your workflow: Request improvements that could make your daily tasks smoother and more efficient based on real challenges you face.
Simple submission process: Share your ideas with just a few clicks, sending suggestions directly to the AutoDS product and development team for review.
Track development progress: Vote on existing suggestions and monitor the roadmap to see which features are planned, in progress, or already available.
Community collaboration: Support ideas from other users that align with your business needs, increasing their priority for implementation.
Feature request categories
The feedback portal organizes feature requests into specific categories to help direct your suggestions to the appropriate development team. Before submitting your suggestion, you need to select the category that best fits your feature request or improvement idea at the page's top menu.
The feedback portal organizes suggestions into the following categories:
Category | Description |
Buyers customer support | Features for the customer support system that help you support your buyers (not questions to AutoDS support). |
Dashboard | Improvements to the AutoDS platform dashboard interface and functionality. |
Marketplace (product research) | Ideas for product research tools and features on the AutoDS Marketplace. |
Mobile version | Suggestions for mobile app features and mobile experience. |
Orders | Improvements for order processing, fulfillment, and order management. |
Products / Drafts management | Features for managing products and drafts within the platform. |
Products import | Enhancements for product importing processes and import tools. |
Selling channels | Ideas for marketplace integrations and selling platform enhancements. |
Settings | Enhancements to platform settings and configuration options. |
Suppliers | Suggestions related to supplier integrations and supplier-specific features. |
Choosing the correct category helps the AutoDS product team direct your suggestion to the appropriate development team and ensures faster review and evaluation.
How to create and submit your suggestion
To submit your feature request or improvement idea through the feedback portal:
Click on Support Center from the left-hand menu in the AutoDS platform.
Open the Help Center page.
Click on Feature Request to access the feedback portal.
Select the most relevant category for your suggestion from the available options.
Enter a descriptive title that clearly summarizes your feature request or improvement idea.
In the details field, provide a comprehensive explanation of your suggestion that includes:
Why this feature or improvement is vital for your dropshipping business.
How would it benefit your daily operations and workflow efficiency.
Specific use cases or scenarios where this enhancement would solve current challenges.
Click the image icon to attach a screenshot or example, providing visual context and clarifying your suggestion.
Click Submit when you have completed all required fields.
Tip: Detailed and compelling explanations increase the likelihood that other users will support your suggestion with votes, which raises its priority in the development queue.
Review process and development evaluation
As soon as you submit a request or suggestion, the review process for feature requests begins. The AutoDS product and development team receives your request directly and begins an assessment based on multiple factors that determine implementation priority.
Evaluation criteria for feature requests
The development team evaluates all suggestions submitted through the feedback portal using the following criteria:
User demand: The number of users requesting similar features or voting for existing suggestions in the portal.
Feasibility: Technical requirements, development resources, and compatibility with existing platform architecture.
Impact: Potential benefits for user workflows, business operations, and overall dropshipping efficiency.
Votes: Community support demonstrated through voting and detailed comments explaining why the feature matters.
When your request gains traction through votes and community engagement, the team considers it for inclusion in the development roadmap. Features that receive significant demand and align with platform goals receive higher priority for implementation planning.
Explore suggestions and vote on feature requests
Exploring existing suggestions in the feedback portal enables you to browse feature requests and support ideas that align with your dropshipping business needs. You can view suggestions organized by category or use the search functionality to find specific ideas that address challenges you face.
Roadmap section and development status
The roadmap section provides transparency about the development status of feature requests submitted through the feedback portal. This roadmap helps you track which features are actively being developed and anticipate when they might become available on the platform.
The following status labels organize feature requests in the roadmap:
Status | Description |
Planned | Feature requests that have been approved for development and are scheduled for implementation in upcoming releases. |
In progress | Features currently being developed by the AutoDS product and development team. |
Live | Features that have been completed, tested, and are now available on the platform for all users. |
By monitoring the roadmap section, you can stay informed about which features from the community are moving forward and plan your dropshipping operations accordingly.
Steps to vote and comment on existing requests
The activity section displays all comments and interactions from the community, allowing you to see what other users think about the feature request and engage in discussions about implementation details or use cases.
To cast your vote, leave a comment, or show your support for an existing feature request:
Click on the specific feature suggestion (e.g, Bundling option) to open its details page and review the complete proposal.
Select the vote button at the right (displayed with an upward arrow and vote count) to register your support for the feature request.
Add a comment in the comment field to explain why this feature matters to your business and how it would improve your dropshipping workflow, then click the comment button to submit.
Interact with other users' comments by clicking the heart icon to like comments or clicking reply to respond to specific comments from other community members.
To receive progress notifications, log in to your AutoDS account and click Subscribe on the feature page to get updates about status changes.
Note: Voting for features increases their priority in the development queue, as the product team uses vote counts to measure user demand and determine which requests should receive faster evaluation and implementation.
Frequently asked questions (FAQ)
Will I receive notifications when my suggested feature gets implemented?
Will I receive notifications when my suggested feature gets implemented?
To receive updates on a specific feature request, especially one you submitted yourself, you need to log in to your account on the feedback portal and click subscribe on the feature's details page. Once subscribed, the feedback portal will notify you about any progress updates or status changes for that suggestion, including when it moves to planned, in progress, or live status.
How long does the review process take for submitted suggestions?
How long does the review process take for submitted suggestions?
The AutoDS product team reviews feature requests and suggestions on an ongoing basis throughout the year. If your idea gains support from other users through votes and comments, it is more likely to move forward in the priority queue and receive faster evaluation for inclusion in the development roadmap. The timeline varies based on complexity, resources, and overall demand for the feature.
Can I see who voted for a specific feature request?
Can I see who voted for a specific feature request?
You can see who voted for a specific feature request in the feedback portal. When you open a feature request's details page, the voters section displays profile avatars of users who have voted for that suggestion.
The feedback portal shows a selection of voter avatars along with the total vote count, giving you visibility into community support. If a feature request has many votes, the portal displays a sample of voters with a counter indicating additional supporters, such as "+ 50 voters" to show the total community engagement for that feature request.