Introduction
TikTok Shop is a social commerce platform that allows sellers to connect with millions of engaged buyers through short-form video content and live shopping experiences, making it an excellent platform for dropshipping businesses.
With AutoDS, you can streamline product management and order handling when selling on TikTok Shop, enabling you to manage listings, pricing, and inventory from a single platform.
This guide explains everything you need to know about connecting your TikTok Shop to AutoDS, understanding supported features, and managing your store efficiently.
Important: This guide focuses on TikTok Shop as a selling channel where you list and sell your products. TikTok Shop is not the same as TikTok used as a supplier. Click here to learn more about selling channels.
You can explore our YouTube channel, where you'll find exclusive content focused on dropshipping with TikTok Shop. Watch the complete playlist here.
Benefits of integrating TikTok Shop with AutoDS
Integrating your TikTok Shop with AutoDS enables you to centralize management and automate key workflows for your dropshipping business.
This connection provides several advantages that help you save time and operate more efficiently.
With this integration, you can:
Manage listings, pricing, and stock from one dashboard.
Automate uploads and order processing once your store is connected.
Reduce manual work and focus on growing your sales.
Leverage high engagement potential from TikTok's massive user base.
Create seamless product uploads to reach your target audience.
Build strong brand visibility through video content and live shopping.
Supported regions
TikTok Shop through AutoDS currently supports the following regions for sellers:
France (FR).
Germany (DE).
Ireland (IE).
Italy (IT).
Philippines (PH).
Singapore (SG).
Spain (ES).
Thailand (TH).
United Kingdom (UK).
United States (US).
Note: Your TikTok Shop must be registered in one of these regions to connect successfully to AutoDS. More regions may be added in the future as TikTok Shop expands its global presence.
Prerequisites for connecting TikTok Shop to AutoDS
To successfully connect your TikTok Shop to AutoDS, you need:
Your TikTok Shop must be registered in a supported region, such as DE, ES, FR, IE, IT, PH, SG, TH, UK, or US.
Make sure your subscription was purchased directly on the AutoDS website, not through TikTok.
You default warehouse details for Pickup and Return addresses must be configured set inside your TikTok Shop dashboard before connecting.
You must allow AutoDS to access your TikTok Shop when prompted during the authorization process.
Important: Adding the AutoDS app from TikTok first can block the "Add Store" option on AutoDS. Always start the connection process from the AutoDS platform to avoid integration issues.
Supported features and limitations for TikTok Shop on AutoDS
When you integrate TikTok Shop with AutoDS for your dropshipping business, you gain access to several powerful features that help manage your store more efficiently.
However, some functionalities have specific limitations you should understand to help you plan your workflow and identify which tasks require attention.
The table below provides a comprehensive overview of what AutoDS can do for your TikTok Shop, as well as the limitations you should be aware of:
Feature | Supported in AutoDS | Notes |
Order automation | ✅ | Orders are synced and can be fulfilled automatically using Auto Orders (AO), or via Fulfilled by AutoDS (FBA) with supported suppliers. |
Stock & price monitoring | ✅ | Works according to your supplier settings and plan. |
Variations | ⚠️ Limited | Supported up to 300 variations per product. This limit cannot be exceeded. |
Tracking conversion | ⚠️ Limited | Only supported for TikTok US shops using Tracking Conversion Generator for Amazon as the supplier.
Other regions, integrated and supported shipping carriers such as Royal Mail and DPD for the UK. |
Selling currency | ⚠️ Fixed | Fixed to the store's default currency based on its country:
|
Auto messages to buyers | ❌ | Auto messages to buyers are not supported for TikTok Shop.
Customer communication must be handled directly on the TikTok Shop platform. |
Delivered status update | ❌ | AutoDS does not automatically update the "Delivered" status on your TikTok Shop; instead, you must update it manually. |
Product description images | ❌ | Product description images are not supported for TikTok Shop. Images added in the Description section in AutoDS will not appear on your TikTok product page.
|
Untracked products | ❌ | Untracked products are not supported for TikTok Shop stores.
To learn more about untracked products, click here. |
Important: TikTok Shop, as a selling channel, is not the same as TikTok used as a supplier. Click here to learn more about supported suppliers.
How to connect your TikTok Shop to AutoDS
Connecting your TikTok Shop to AutoDS involves authorizing access and confirming the integration through a simple step-by-step process. This connection allows you to manage your TikTok Shop listings, pricing, and orders directly from the AutoDS platform.
Important: Before connecting your TikTok Shop, ensure you understand the prerequisites to avoid connection failures.
To connect your TikTok Shop to AutoDS, follow these steps:
From the left sidebar, click Add Store.
On the following screen, click Add Store again to proceed to the channel selection.
Choose TikTok Shop from the list of supported platforms and click Continue.
Choose a subscription plan.
Select the type of TikTok Shop you're connecting to (e.g., business account) and region.
Log in to your TikTok Shop account with your credentials.
Review and approve the requested permissions that AutoDS needs to manage your store.
After authorization, you'll be redirected back to AutoDS automatically.
Your TikTok Shop will appear in the list of connected stores in the left sidebar, confirming the integration is complete.
Important: TikTok requires a Default Warehouse for Pickup and Return addresses. Without this configuration, the integration will fail.
To set it, log in to your TikTok Shop dashboard, navigate to Warehouse Settings, and set both Pickup and Return addresses before connecting to AutoDS. Click here to check this directly on TikTok Shop Academy.
TikTok Shop requirements for product uploads
Once your store is connected, you can begin uploading products and managing your TikTok Shop listings through AutoDS. Understanding TikTok Shop's specific requirements helps you prepare your listings correctly and ensures they meet the platform's standards for approval.
TikTok Shop will automatically recommend and assign a product category based on the product information when you upload through AutoDS. You can change the category manually afterward if you need to.
The table below provides a comprehensive overview of TikTok Shop requirements:
Category | Requirement |
Business eligibility | Must be a legally registered business. Provide valid ID, business registration, and bank information to meet TikTok's seller requirements.
To learn more, check the TikTok Business Help Center here. |
Certification | Some categories, such as beauty, supplements, and electronics, may require certification or category qualification before you can list products.
When attempting to list in restricted categories without proper qualification, TikTok will prompt you to provide supporting documentation through the Qualification Center.
Learn more about managing certifications in your TikTok Shop here. |
Images | Maximum 9 images per product. |
Product uploads | Required fields must be completed. Fashion products often have mandatory attributes that must be filled in. |
Publishing | Products may be blocked if the weight is missing or if safety standards are not met. |
Shipping options | Since you are dropshipping, it is recommended to set "Shipping by Seller" and avoid using TikTok Shipping (FBT) unless you hold inventory.
Learn more about setting up and managing shipping on TikTok Shop here. |
Size chart | For certain product types, TikTok requires a size chart. You can upload the chart image from the Image tab when editing your product in AutoDS. |
Click here to learn more about uploading products to your TikTok Shop with AutoDS using all available methods.
Tip: Always review your product details in TikTok Shop after importing from AutoDS to ensure all required fields, certifications, and safety standards are correctly completed.
Product status and approval
After uploading products to your TikTok Shop through AutoDS, TikTok reviews all products before publishing and making them visible to customers.
This review process ensures that your listings meet TikTok Shop's quality standards, safety requirements, and category-specific policies.
Understanding the approval process
Products may remain in pending status in your AutoDS account until TikTok completes the review process. Once approved, your products will automatically become active on the Products Page in AutoDS and available for purchase by customers browsing your store.
Category qualification and verification requirements
TikTok Shop uses a category qualification system to ensure compliance with product standards and legal regulations. When you attempt to list products in restricted categories without the necessary permissions, TikTok will require additional documentation before approving your listing.
Restricted categories that commonly require qualification include:
Beauty products.
Supplements and health items.
Electronics.
Children's products.
Food and beverages.
What happens when category permission is required
When trying to list products in restricted categories on TikTok Shop without proper qualification, you will typically see notification messages in your TikTok Seller Center or Message Center. These notifications tell you that you need additional documentation before your listing can be approved.
Common verification requirements on TikTok Shop include:
Valid business registration documents.
Product purchase invoices from authorized suppliers.
Safety certificates or compliance documentation.
Category qualification forms specific to your product type.
Where to submit documentation: TikTok will direct you to upload the required documents through the Qualification Center in your TikTok Shop Seller Center. The specific documentation requirements depend on your region and the product category you're attempting to list in.
Why this verification process exists
The TikTok Shop category qualification system safeguards both buyers and sellers by ensuring that products meet safety standards and comply with relevant legal requirements. This verification process helps maintain the platform's integrity and ensures that sellers can provide proper documentation for the products they sell.
Tip: If a product is rejected during the review process, check the rejection reason in your TikTok Shop Qualification Center and update the listing to meet the required standards before resubmitting for approval. Learn more about TikTok's category qualification here.
Troubleshooting possible TikTok Shop integration issues
When connecting or managing your TikTok Shop with AutoDS, you may encounter certain issues that prevent proper integration or functionality. Understanding the causes and solutions helps you resolve these problems quickly.
This section covers the most common problems and their workarounds:
Issue | Workaround |
Only the TikTok channel is visible in the subscription: You installed and purchased AutoDS inside TikTok before starting from AutoDS, or permissions expired. | Renew permissions in TikTok, then buy your plan directly on the AutoDS website to enable all channels and proper integration.
If such errors persist, contact AutoDS support for assistance. |
Authorization fails or loops: Can be related to browser cache or cookies blocking redirects. | Use incognito mode, clear cache, or try another browser to re-authorize AutoDS in your TikTok Seller account and approve all permissions. |
Cannot add store: Your Default Warehouse is not set. | Add Pickup and Return addresses in TikTok Shop > Warehouse Settings. |
Region not supported: Your shop is not registered in DE, ES, FR, IE, IT, PH, SG, TH, UK, or US. | Currently, only these regions are supported. More regions may be added in the future as TikTok Shop expands its global presence. Wait until more regions are added. |
Frequently asked questions (FAQ)
Why do I only see the welcome screen instead of the Add Store option?
Why do I only see the welcome screen instead of the Add Store option?
If you only see the welcome screen instead of the Add Store option, you likely installed the AutoDS app inside TikTok before starting the connection process from AutoDS, or your app permissions may have expired. To resolve this issue, renew AutoDS app permissions in your TikTok Shop settings, then retry the connection process by starting from the AutoDS platform.
Can I subscribe to AutoDS via TikTok?
Can I subscribe to AutoDS via TikTok?
Subscribing directly on the AutoDS website is recommended rather than subscribing via TikTok. Plans purchased via TikTok are limited to that channel only and may prevent you from accessing all AutoDS features or connecting additional selling channels.
Can I start listing products immediately after connecting my TikTok Shop?
Can I start listing products immediately after connecting my TikTok Shop?
You can start uploading products immediately after connecting your TikTok Shop to AutoDS, as long as your store is connected and the Default Warehouse is set correctly.
However, remember that all products uploaded through AutoDS must go through TikTok's review and approval process before they become active and visible to customers in your store.
Can I connect more than one TikTok Shop to AutoDS?
Can I connect more than one TikTok Shop to AutoDS?
You can connect multiple TikTok Shops to your AutoDS account and manage them individually within our platform. Each TikTok Shop you connect must meet all the prerequisites, including proper warehouse configuration.
Can I sell on TikTok if I’m not located in the same country as my TikTok Shop?
Can I sell on TikTok if I’m not located in the same country as my TikTok Shop?
You must meet TikTok’s criteria for legal registration and bank details in the region where your shop is based.
Some sellers use VPNs to manage their shops from other countries, but this is entirely at the user’s own risk and responsibility. AutoDS does not officially support or advise on VPN usage.
Are there any limitations when uploading products to TikTok Shop?
Are there any limitations when uploading products to TikTok Shop?
TikTok Shop limits each product to a maximum of 9 images, and certain product categories may require certificates or size charts before approval. Fashion products often have mandatory attributes that must be completed. Additionally, products may be blocked if weight information is missing or if safety standards are not met during the review process.
How are tracking numbers handled for TikTok Shop orders in AutoDS?
How are tracking numbers handled for TikTok Shop orders in AutoDS?
TikTok Shop automatically updates tracking numbers when you use an integrated and supported shipping carrier, such as FedEx or USPS for US shops, or Royal Mail or DPD for UK shops.
Tracking conversion through AutoDS is only supported for TikTok US shops using Tracking Conversion Generator when Amazon is the supplier.
What should I do if my product is rejected on TikTok due to category restrictions?
What should I do if my product is rejected on TikTok due to category restrictions?
If your product is rejected due to category restrictions, check the rejection reason in your TikTok Shop Qualification Center. TikTok will specify which documentation you need to provide, such as business registration documents, product purchase invoices, or compliance certificates. Upload the required documents through the Qualification Center, and TikTok will review your submission before approving your listing for that category.
Which product categories require special qualifications on TikTok Shop?
Which product categories require special qualifications on TikTok Shop?
Common product categories that require special qualification include beauty products, supplements, electronics, children's products, and food and beverages. The specific requirements vary by region and product type. When you attempt to list in a restricted category, TikTok will notify you through your Seller Center and direct you to the Qualification Center to submit the necessary documentation.