These points are assigned based on a particular recipient’s activity.
Their purpose is to show you how engaged that particular recipient is.
For example, an email/contact gets a certain number of points assigned, if they open your email, click on the link, or take action.
The more points a recipient has, the more engaged and interested they are. In other words, the more points a recipient has, the more likely that they are a good lead. Leads with the highest scores are most likely to convert.
Point system based on opens/ clicks:
When a recipient opens your email, they’re rewarded with 3 points.
Every subsequent open brings them 1 point.
A recipient who clicks on your link gets 5 points.
Every subsequent click on the link brings them another 3 points
Point system based on replies:
When a recipient replies with an engaging reply type- 10 points
When the reply is marked as not interested - 5 points
When the recipient unsubscribes- 0 points
When the emails bounce- 0 points
When you receive an autoresponse - 0 points
When the reply is out of office - 0 points
The points can be viewed from header section of the "contacts" or by clicking on an individual recipient (contact) in a particular campaign.
If you have any questions do not hesitate to initiate a live chat.
Happy klosing! :)
Your autoklose.com team!
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