Frequently asked questions

Adam Price avatarBJelena avatar
4 authors55 articles
Contact fields
Decision Tree
Email editor - new features and improvements
Create different sending schedules
Personalize emails for campaign recipients
Contacts section
Bulk or mass update of existing contacts
How to use already purchased Credits
Private Inbox
Import a contact list via a .csv file
Email Ramp-up
Saved Emails
Blocked email account
Sent Emails
Single contact
Autoklose Inbox page
Exclude filters
CC and BCC in Autoklose
Square Brackets
Test email not delivered?
Referral Program
Campaign statistics explained
Not Interested vs. Unsubscribed reply type
Contacts removal in Autoklose
How to Delete Template?
Sending quota exceeded
Why do images in my emails sometimes show up in-line, and sometimes as attachments?
How to restart a paused/finished campaign?
A recipient replied but Autoklose didn't recognize the reply
When I upload a .CSV file to Autoklose I get an error message.
If I want to send a campaign to those who did not open, how would I do that?
What should I do if I can’t connect my email account to Autoklose?
Why can’t you select more than 10000 leads from the Database and add them to your campaign?
What should the CSV format be?
What is the difference between Unique and Total?
How to create a drip campaign?
What happens if the same contact is in two different campaigns and if they unsubscribe from one of them?
What do the "Points" in the recipients/contacts page stand for?
Is it possible to change the emails' content/copy after the campaign has been scheduled?
Is it possible to sync aliases?
How to exclude already existing recipients from a new campaign?
How to export a CSV file?
Save email sequence as a template.
How many campaigns can I create?
How does Autoklose treat email addresses/contacts uploaded by clients?
Is there a sending limit?
How does Autoklose handle bounced emails?
Does Autoklose have a public API?
Can I see detailed contacts' actions in my campaign?
Can I re-add removed contacts to campaign?
Are the links in the signature section tracked?
Managing more than 10,000 contacts
Managing multiple Microsoft 365 emails from a single Autoklose account
Recipient Time Zone