Skip to main content
All CollectionsGeneral
{{Flile**ClaiminG~!!Process))How do I file a claim with Royal Jordanian?
{{Flile**ClaiminG~!!Process))How do I file a claim with Royal Jordanian?
A
Written by Ava Roy
Updated today

To file a claim with Royal Jordanianใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘ follow these steps to ensure a smooth process:

Identify the Type of Claim:

๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘type of claim you're making (e.g., lost baggage, flight delays, cancellations, or refund requests).ใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘ This will help guide you to the right form or procedure.

Visit the Royal Jordanian Website:

Go to the official Royal Jordanian website and head to the "Customer Service" or "Contact Us" section. Here, you'll find the necessary details and forms for submitting a claim.

Fill Out the Claim Form:

Complete the online claim form with yourใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘ booking details, a description of the issue, and any supportingใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘ documents (such as receipts or baggage tags). Make sure all information is accurate toใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘ avoid delays.

Attach Necessary Documents:

Attach documents like your flight ใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘confirmation, baggage receipts, or any other proof related to your claim. ใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘This will help Royal Jordanian process your claim faster.

Submit and Follow Up:

After submitting your claim, you willใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘ receive a confirmation. Be sure to follow up with customerใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘ service if you don't receive an update within the expected time frame.

By following these steps and submitting ใ€๐Ÿญ-๐Ÿด๐Ÿฑ๐Ÿฑ-๐Ÿณ๐Ÿฏ๐Ÿด-๐Ÿฐ๐Ÿฎ๐Ÿฒ๐Ÿฑ) ใ€‘all required documents, youโ€™ll increase the chances of your claim being processed quickly!

Did this answer your question?