1. How to save a transcript 

2. How to delete a transcript


1. How to save a transcript after a conversation?

When you are done with the conversation, just tap the red cross at the bottom right corner. Then it depends on what kind of conversation you're a part of: 

  • If you are on a solo conversation: Press the “Save” on your screen to save the transcript conversation.
  • If you are on a group conversation and you are the host: Pick either “End without Saving” or “End and save transcript.” 
  • If you are on a group conversation and you are not the host: Pick either “Leave without saving” or “Leave and save transcript.”

2. How to delete a transcript from my transcript history?

  • Go to your transcripts page on Ava.
  • Swipe your finger to the left on the transcript you want to delete (see picture below). 
  • Either tap the red button “Delete” or swipe left all the way until the end to delete the transcript.
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