Internet connection
You'll need an Internet connection (wifi or mobile data) to run Ava.
Bandwidth requirements
Average load > 10-15kb/second
Max peak load > 35-45kb/second
Mobile Phone system requirements
You'll need a smartphone or a tablet with either:
Android (Phone/Tablet), version 4.4.4 - KitKat bean and above
iPhone/iPad - iOS version 11.0 and above (for Offline Mode, iOS 13+ is required. See here for more details)
Computer Browsers compatible with Ava Web
Browser | Compatibility with Ava |
Google Chrome (Download) | ✅ |
Safari (Apple) | ✅ |
Microsoft Edge | ✅ |
Mozilla Firefox | ✅ |
Opera | ⚠️ |
Computer System Requirements (Processor and RAM)
Minimum | Recommended | |
Processor | Single-core 1Ghz or higher | Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent) |
RAM | N/A | 4 GB |
Computer Operating System Requirements
Windows 7 or later
MacOs 10.11 (El Capitan) or later
Firewall/Whitelist
If you are using a work computer or have security measures in place on your computer, make sure you check these settings to allow for Ava:
Allow HTTPS and WebSocket over SSL/TLS.
Add these domains to your whitelist:
backend.ava.meandapi-production.ava.me
Phone Number, Email, Google, Facebook, Apple login
In order to create your Ava account, you'll need either of the following:
Mobile phone number (at least for the one-time use to get a verification code). If you don't have any, please look into google.com/voice service that can help you log in.
Email account (non-Gmail)
Gmail account
Facebook account
Apple Account
Bluetooth Microphone & Keyboard
Please read our article on Bluetooth devices to help Ava "hear" people further away and answer faster by typing using a keyboard.