Internet connection

You'll need an Internet connection (wifi or mobile data) to run Ava.

Bandwidth requirements
Average load > 10-15kb/second
Max peak load > 35-45kb/second

Smart Devices, mobile phone system requirements

You'll need a smartphone or a tablet with either:

  • Android (Phone/Tablet), version 4.4.4 - KitKat bean and above
  • iPhone/iPad - iOS version 11.0 and above

Phone Number, Email, FB login.

In order to create your Ava account, you'll need a mobile phone number (at least for the one-time use to get a verification code). If you don't have any, please look into service that can help you login. 

Alternatively, you can login with your Facebook account, Google (gmail) account, or with your professional email.

Web Browser

We support the use of the Ava Web app, available to Ava Pro, Ava Campus, and Ava Welcome plan subscribers, on Google Chrome and Apple Safari. It's likely that the Ava Web app will work on other web browsers, however, if you find that it is not working properly on another browser please download Google Chrome or open Apple Safari (Mac users).

Bluetooth Microphone & Keyboard

Please read our article on Bluetooth devices to help you "hear" people further away and answer faster by typing on keyboard

Audio Adapter Cable

Please read our article on how to caption any digital audio (including video calls, podcasts, TV...)

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