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Does Ava work with little or no internet connection?
Does Ava work with little or no internet connection?

We know it's hard to have perfect internet connection all the time. Use Ava in Offline Mode so you don't miss out!

Updated over a month ago


Offline Mode on Mobile: When you have NO Internet Connection

The short answer is yes! Ava has an offline mode for when you don't have cellular service or an internet connection on your mobile device.

  1. This only works in solo mode: we need an internet connection in order to collect other people's audio & transcripts. You won't be able to host a group conversation.

  2. There will be a slightly depreciated accuracy: Ava needs an internet connection to use our smart speech recognition technology. 

  3. This function is only available on certain iOS and Android devices: for iPhone users, offline mode only works on devices with iOS 13 or higher. You can find unsupported devices at the bottom of this page.

  4. Offline mode works only for your default language, you cannot caption or translate in other languages.

  5. This is not available for Ava Web or Ava Desktop


How to enable Offline Mode

🤖 For Android and 🍎 Apple devices
Note: Offline Mode is only available on Apple Devices with iOS 13 and above

  1. Put your phone in ✈ airplane mode

  2. Open a conversation as you normally would

  3. Watch Ava caption!


Using Ava with Low or Limited Internet Connection

  1. For 🍎 iOS: Simply use Offline Mode, as per the instructions above.

  2. For 🤖 Android: Go to Settings > activate Optimize for very low connectivity:


Offline compatibility for 🍎 iOS devices

Offline mode requires specific hardware that is not available in older iPhone models (i.e. the A9 chip). The following devices do not support offline mode.

iPads

iPhone

iPad Air (2nd generation)

iPhone 6 Plus

iPad Air (1st generation)

iPhone 6

iPad (4th generation)

iPhone 5s

iPad (3rd generation)

iPhone 5c

iPad (2nd generation)

iPhone 5

iPad (1st generation)

iPhone 4

iPad Mini (4th generation)

iPhone 3GS

iPad Mini (3rd generation)

iPhone 3G

iPad Mini (2nd generation)

iPhone (1st generation)

iPad Mini (1st generation)


Offline compatibility for 🤖 Android devices

Offline mode requires specific hardware that is not available in older Android Devices. Offline Mode works on any Android Device that has the Android 8 (Oreo) operating system and beyond.


Happy captioning! 🤟

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