For any video/audio conference call taken on a laptop/tablet, the best solution is to use an audio adapter cable (computer - smartphone), where your phone can caption what is said from digital audio.
You have the audio adapter cable
This is ideal conditions, and can be used on any video/audio conference call software, if you take it on a computer.
- Plug-in your smartphone with Ava to your computer, with the audio adapter cable.
- Open Ava and press Start Captioning.
- Ava will transcribe in real-time what is said during the call, with high-ish accuracy (85% expected). Note that Ava will not differentiate the speakers, as of now.
- If a particular speaker doesn't work well with Ava (strong accent, bad audio quality) and this will be someone you talk to again on these calls, consider having him only downloading Ava (see section below) and connect to you. Ava will be able to train on their voice and improve over time the accuracy of what they say specifically.
If you don't have audio adapter cable
Every participant puts their smartphone next to the laptop they’re calling on, with Ava open and connected to you and the rest of the participants.
One of the frequent issues met is that the audio call sound goes from the laptop speakers into Ava, which makes terrible recognition (laptop speakers are very different from what Ava typically recognizes). To avoid this, we recommend hearing participants who will speak to participate in the conference call with normal headphones so there's no audio from the loudspeakers getting into their smartphone, but just their voice when they answer.
If you're non-voicing, use Ava Bluetooth keyboard, or the chat function on the computer to answer faster.
See the smartphone placement we recommend in the image below.