How to use Ava Scribe for your online meetings or classes

Using Ava Scribe means a human transcription specialist (CART) will correct the captions in real-time for a 99% accurate transcript.

Updated over a week ago

Note: Scribe time must be purchased and scheduled in advance to use Ava Scribe. ย Discover more about Ava Scribe.

Step 1 - Scheduling a Scribe

Once Scribe time has been purchased, schedule the date(s) and time(s) a Scribe is required atย 

Pick the session length for the amount of time you will need the Scribe. Next, you will pick the date and the start time.

โ„น๏ธ Meetings or classes longer than 2 hours should be broken up into 2 hour increments.

Step 2 - Requesting your Scribe

Requesting Ava Scribe from your Mobile Device

  1. Start a captioning session (tap on ๐ŸŽ™ Start Subtitles)

  2. Tap on ๐ŸŽฏ Accuracy (bottom of the screen)

  3. Select Scribe

  4. You'll see a BLUE banner at the top indicating that a Scribe is connecting

  5. Once the Scribe has connected, you'll see a GREEN banner and mic ๐Ÿ‘

Removing the Scribe

To stop using the Ava Scribe service in the middle of the captioning session:
1. Tap on ๐ŸŽฏ Accuracy

2. Tap on Premium

3. You will see a blue banner at the top indicating that the Scribe has disconnected

Requesting Ava Scribe from Ava Web and Ava Closed Captions

If you are using Ava Web or Ava Closed Captions for the first time, check out our guides on getting started!

1. Start a conversation session

2. At the top-right corner, click the button that says "Improve accuracy"

3. When this message pops-up, click "Scribe Captions"

4. You will see a banner in the top-left corner indicating that the Scribe request is pending (this process can take up to 30 seconds)

If you decide you no longer need a Scribe (while the request is still pending), click on the Scribe icon and click on "Cancel request"

5. When the Scribe is connected, your microphone icon will turn green, like this:

If you want to remove the Scribe at any point during the conversation, click on the Scribe icon and click "Remove Scribe"

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