If you're not sure how users usually connect on Ava, read this.
❓ If what's happening is...
You have a friend on Ava or an Ava Name you're trying to connect to, but while you tapped on Connect you didn't join the conversation.
💡 Here are things you can try:
- Create an Ava account if you don't have one already, and ask your friend to connect to you rather than you to them, by sharing them your Ava Name.
- Swipe off your Ava app (this will quit Ava), and open it again. Try connecting normally.
- Ask your friend to check if their push notifications are enabled for Ava.
😱 If none of this worked:
We're sorry to hear this. Send us a message by clicking the bubble here, at the right side, so we can help you.