If Navia does not respond as expected, you can adjust your request to improve the results. This guide explains how to refine your input and what to do if issues persist.
Use Clear and Simple Language
Navia works best with direct and clear instructions. If your request is not understood, rephrase it using simple and complete sentences. Avoid slang or abbreviations and include key details such as destinations, dates, and number of travelers. For example, instead of saying "Book me and the crew ASAP", try "Book four adult tickets from Berlin to Paris on May 15".
Break Down Your Request
For more complex travel plans, provide information step by step. Start with basic details such as departure location and date, then add additional information like destination or passenger details. This helps improve accuracy.
Use Support if Needed
If your request is still not understood, you can access support through the app. Go to the menu and open the “Support” section to get further assistance.
Additional Tips
Check your input for errors or missing details
Use clear and specific wording
Adjust language settings if needed
Review previous messages to avoid repeating unclear requests
Conclusion
By refining your input and using clear instructions, you can improve how Navia responds to your requests. If needed, support is available to help resolve more complex issues.