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What do I do if I forget my password?

Troubleshooting steps for when you forget your password

Written by Jatin C.
Updated over a week ago

It's ok to forget your password - it happens to all of us!

If that ever happens to you, here is what you can do:

  • Send a message to the Awake Labs team using with the subject line "Forgot password"

    1. In the email, please let us know the email that you use to log into your Awake Labs account. Our team will be able to reset your password

  • You can also try to reach us using the Help & Support button on the mobile app. Let us know if you have trouble remembering your password and we will help you reset it!

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