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Texting

Texting allows for you to reach your student on the device they’re using most each day. Please reach out to customersuccess@awardspring.com if you are interested in adding texting functionality to your site.

When texting is enabled, the left hand navigation menu will display the texting tab in the communication section.

The main navigation menu with the Texting entry visible in the communication group.

The texting tab will display a message text box and a recipients entry box.

The Texting screen with the recipients entry box on the left and the message box on the right.

Text messages are able to be up to 160 characters and you are able to send a maximum of 14,000 texts at one time. Texts are sent at the rate of 1 per second.

The message box on the right hand side can be used to compose the 160 character message to your applicants.

The message box on the Texting screen with example text filled in, used to compose the 140 character message sent to applicants.

The left side of the screen contains a search box for your recipient list. You can search by name or phone number. You can also paste a list of phone numbers into this field.

The recipient search box on the Texting screen with an example search in progress, showing a matching recipient's name and phone number—recipients can be found by name or phone number, or added by pasting a list of numbers.

Click Send Message. Messages will be sent at the rate of 1 message per second.

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