Getting Help

You and awork aren't quite getting along? We can help you with that for sure!

Lucas Bauche avatar
Written by Lucas Bauche
Updated over a week ago

We are happy to support you if you have questions about awork or if you have problems.

In the main menu, select the icon with the question mark, and there you will find the following options.

Help center

That's where you are right now. πŸ˜‰ This is our extensive help network on awork, best practices, and more.

Chat with us πŸ‘ˆ recommended

The best way to reach our support team is via chat.

The team is on

  • Monday to Wednesday from 9 a.m. to 6 p.m.

  • Thursday from 9 a.m. to 5 p.m.

  • Friday from 9 a.m. to 6 p.m.

available for you and can help to answer your questions directly in a few seconds/minutes.

Did you know that we have our own support team, and they regularly receive top marks for their services? We are really proud of that, and we highly recommend contacting them if you have any questions.

Contact support

Here you're able to submit a ticket to our support team if you want to report a problem or simply provide feedback or a feature request. We welcome your input and will follow up on issues promptly.

Here you can find more information about our ticket system.

Call/Phone support

You can also reach our support team by phone on weekdays between 9 a.m. and 6 p.m.

+49 40 238 312 300

awork Community

In our awork Community, you can exchange ideas with other awork users, share valuable tips, ask questions and discover the many facets of awork together.

You can find the link to our awork community on our website. Further details about our awork Community can be found here.

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