Syncplicity will disable free Personal Edition accounts if there is no activity on the account in the past 90 days. We determine inactivity by reviewing the last login information. If there is no login activity on the account via online file browser, desktop client or the mobile client in the last 90 days, we deem the account as inactive. The password and account login would need to be reset to re-enable the account.
Users can reset their password by accessing this page and can login to the account here.
To cancel the account, users should access the account information page on the account.
If you have any other questions regarding a disabled account, please contact Syncplicity support (support@syncplicity.com)
Update on Syncplicity free Personal Edition accounts
To keep with the latest security standards and to ensure the safety of your free Syncplicity account, we've implemented additional measures.
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Written by Ingo Muschenetz
Updated over 3 years ago