Hello there and thank you for reaching out to us.
As previously announced by Axway and MailGate, LLC (“MailGate”), the MailGate product line was divested by Axway on September 16th, 2022, and is now a standalone company. As MailGate is continually improving its industry leading email security products and services, MailGate customers may now reach MailGate’s dedicated Customer Support team through a number of channels.
Please contact support@mailgatesc.com to receive your login credentials for MailGate’s Customer Support Portal, or to open a new case, directly via email. You may also visit https://mailgatesc.com/contact-us/ for information on your local MailGate support phone number or to visit MailGate’s Customer Support Portal.
We hope this information is helpful. Have a good rest of your day!