Reminder: The standard 'Try On' period is 7 days from the delivery date as determined by your tracking number.
Instructions
Click the button below
Enter your Order Number and Email
Once the order summary appears, go to "Actions" section
Click "Request Return Extension"
Choose how many days you'd like to extend (up to 3 days) and click "Confirm"
What To Expect
To check if the extension processed correctly, click "Request Return Extension" again on your 'Order Summary' page. Customer service cannot confirm this for you.
You won't receive a new return date. You'll need to calculate this by adding the extra days to the initial 7 days. For example, if you request 3 extra days, you’ll need return the order by the 10th day.