Current Updates
Contact Us
Live Chat: We're excited to announce the launch of our live chat feature next Tuesday, October 12th!
Get support on-demand, in-app, from anywhere
Chat live with one of our superstar Support Reps
Tuesdays & Wednesdays from 10 AM - 4 PM (MST)
See it in action below:
Feedback & Revisions
Updated format of tech pack PDF: When creating and editing feedback & revision comments, the bullet formatting will persist on the tech pack PDF
Line Sheets
New custom sorting options: Users now have control to customize the sort order of line sheets to display products in the order they wish!
Sort by category, launch date, style status & more
Dynamic data that automatically updates in real-time - no more revising and wondering if you’re looking at the most updated information Tech Packs
Sort order: When sorting by a dropdown value in the line sheet, the sort order will respect the admin-configured order for the values on that field.
Tech Packs
Create & share public links: We’ve made it easier for users to create & share tech packs with vendors. Below are key updates:
Updated tech pack creation workflow by adding any associate files as "attachments"
Share public links by copying the link or e-mailing directly from Backbone
Bulk Share public links from the Item Master or Product Library (Note: A tech pack must be generated on the product first)
Coming Soon
Below are some exciting new features our engineering & product teams are working on:
Tech Pack Vendor Collaboration
Phase 1: Create and share tech packs with a public link (Status: Live in Backbone)
Phase 2: Tech pack folders (Status: In development)
Phase 3: Tech pack annotations & notifications (Status: In development)
Two Way Integration with Adobe Illustrator
Sync artwork revisions from AI to Backbone in just a few clicks
Item Master Enhancements
New Name: Item Master will become Views
Bigger: New views: condensed vs. comfortable, achieve your desired layout
Better: Improved layout with the introduction of tabs, better search & sort
Smarter: Introducing commenting & undo/redo
SKU level custom field management - that’s right folks, Product Variants are just around the corner!
Create custom fields to manage product attributes at the color level
If you have any questions, please feel free to reach out to support@backboneplm.com.