Don’t worry, this happens to the best of us! Try double checking the following points, if you’re still having trouble logging in - just contact us and we’ll be happy to help.
- Double check you are trying to log in in the same way that you signed up.
E.g. if you signed up with your Facebook account, you won’t be able to log in with your email address, and vice versa if you signed up with your email address;
- Double check you entered your email address and password correctly;
- If your password is incorrect, try resetting it by tapping or clicking “Forgotten your password?”; or
- Still not working? Contact us at firstname.lastname@example.org - we’ll get to the bottom of it in no time!