•  If you’re using the app - go to the relevant listing and tap on the 3 vertical dots in the top right hand side of the screen.

    From there you can choose whether you want to report the user or the listing. You can also report the user by going into the relevant chat and tapping the same 3 vertical dots.
  • If you’re using the website - go to the relevant listing and scroll to the bottom of the screen where you’ll see the word “Report” written in pink.

    Click here and choose whether you want to report the user of the listing. You can also report the user by going into the relevant chat and clicking the 3 vertical dots to the right of the  user’s name.

    Top tip: Give us as much information about why you are reporting the user or room as you can. This will help us take any action necessary as quickly as possible.
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