Our booking policy protects both parties against all cancellations, so we have clear rules that we apply in such cases. Check them out below and make sure you understand them before confirming your booking request.

If you cancel the booking:

  • 15 days or more before the move-in date (as specified in the booking details), we will refund you 100% of the first payment;
  • Between 14 to 7 days before the move-in date, we will refund you 50% of the first payment - the other 50% will be transferred to the lister. 
  • 6 days or less before the move-in date,  we won't refund any of the first payment. The Lister will receive 100% of the first payment.
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