All Collections
Cancel Order and Returns
What is your Order Cancellation Policy?
What is your Order Cancellation Policy?

Cancel Order

Team avatar
Written by Team
Updated over a week ago

Order Cancellation Policy

We process and ship out orders as fast as we can, however we also give our customers a grace period to cancel/change your order! You are able to cancel/ change your order free of cost same day as the order is placed up until 11:50PM PST of the same day that the order was placed. You have up until end of day the same day your order was placed (11:50pm PST) to cancel or edit your order and receive a full refund without any processing fees. We are unable to cancel/change orders that are already processing and outside of the cancellation window.

If your order is still eligible for cancellation/changes, you can cancel or edit your order by simply clicking the button below. You will be prompted to log into your account where you will be able to Edit or Cancel your order directly from your account page πŸ˜πŸ‘.

Examples Below: All times are provided in PST as we are located in Los Angeles, California.

  • If you placed an order at 8 am on a Monday you have until 6 am on Tuesday to cancel or change your order until your order is processing.

  • If you placed an order at 11 am on a Monday you have until 6 am on Tuesday to cancel or change your order until your order is processing.

  • If you placed an order at 3 pm on a Monday you have until 6 am on Tuesday to cancel or change your order until your order is processing.

  • If you placed an order at 10 pm on a Monday you have until 6 am on Tuesday to cancel or change your order until your order is processing.

  • If you placed an order at 2 am on a Tuesday you have until 6 am on the same Tuesday morning to cancel or change your order until your order is processing.

⚠️ If your order is already processing and outside of the cancellation period, unfortunately, your order can no longer be cancelled or changed.

Did this answer your question?