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How to complete turnover and what should you do if your account shows “Turnover has not yet reached”?

How to complete turnover and what should you do if your account shows “Turnover has not yet reached” please check the details here?

Written by Reporting Desk
Updated over 2 months ago

If you see the message Turnover has not yet reached when trying to withdraw, it means your turnover is still incomplete.

(Screenshot description: The message shown above will appear when you try to withdraw without completing your turnover)

📊 How to Check Your Turnover

1️⃣ Log in to your Baji account.
2️⃣ Go to “Profile”.
3️⃣ Select “Turnover”.
4️⃣ Click on the “Active” tab — you’ll see your remaining turnover amount there.

If the “Active” tab is empty, it means you have no remaining turnover

(Screenshot Description: The screenshot shows the Baji app. In the Profile menu, the Turnover option is highlighted. On the Turnover screen on the right, it will display if there is any turnover remaining in the selected active tab)


✅ How to Complete Turnover

🔹 For Normal Deposits:

If you make a normal deposit, you must place bets equal to the amount of that deposit. According to our rules, turnover will be calculated based on the lowest amount among these three: the bet amount, the winning amount, and the loss amount. The detailed rules for how turnover is calculated are provided below.

Example:
If your deposit amount is 1,000 BDT,
and the turnover rate is 1x,
then —
(1,000 × 1 = 1,000)
👉 You must place bets totaling 1,000 BDT to complete the turnover.


🔹 For Bonus Deposits:

The turnover formula for bonuses is:
(Deposit Amount + Bonus Amount) × Turnover Multiplier = Total Turnover Amount

👉 You must place bets equal to this total amount to complete your turnover.

Special Note: Turnover is calculated according to different rules for each bonus, you must fulfill the turnover according to the rules of the bonus you have taken.

🎯 Turnover Calculation Rules:

  • If your win amount is less than your bet, effective turnover follows your win amount.

    • Example: Bet 100, win 80 → effective turnover = 80

  • If your win amount is more than your bet, effective turnover follows your bet amount.

    • Example: Bet 100, win 130 → effective turnover = 100

  • If your loss amount is less than your bet, effective turnover follows your loss amount.

    • Example: Bet 100, lose 40 → effective turnover = 40

  • If your loss amount is more than your bet, effective turnover follows your bet amount.

    • Example: Bet 100, lose 150 → effective turnover = 100

  • Draw results will count as 0 effective turnover.

  • For slot games, Effective Turnover is defined as the total amount of your real money bets.

  • For more details, please check the “Excluded Games for Bonus Wagering & Turnover Calculation” section.

(You will not be able to make a withdrawal request if all the conditions are not met correctly. So make sure to meet all the conditions as per the rules.)

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