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Proof of Identity (POI) Requirements for KYC (Level 1)

Updated this week

The Proof of Identity (POI) step is part of your Level 1 KYC verification. If you're looking for details about Proof of Address (POA) for Level 2 verification, please refer to the related article.

To complete Level 1, please upload both the front and back of your national ID card, or the identity page of your passport.

Document requirements:

  • Must be a valid, government-issued photo ID (e.g. national ID or passport)

  • The document must remain valid for at least 3 months from the submission date

  • Original color only — black & white or grayscale is not accepted

  • Clear and legible, with good resolution (minimum 200 dpi recommended)

  • Must be original size or larger — do not shrink the image

  • Only photos or scanned copies are accepted

  • Photocopies or screenshots will not be accepted

Please make sure the document is fully visible and not cropped, blurred, or obstructed in any way.

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