This guide will walk you through creating your first distribution channel, adding your pass to said channel, pasting the cart and signup elements onto your marketing site, and any other related setting to the signup process.
Looking for more advanced Channels documentation? Checkout our full guide HERE
Channels Background
A channel is how you distribute your pass(es), where you find your embed codes, and how you control the Explore tab on the mobile pass. You can also do so much more! Read through the sections below to understand each tab of the Channels page.
Q: How many channels do I need?
A: In most cases, you only need one!
The channel controls the "Explore Tab", signup card, and the embeddable cart code, so it is best practice to work through one channel to simplify the management of your checkout sites and to avoid siloing your passes.
Considering more than one Channel?
Chat with our team to align your plan for channels with your goals!
Creating Your First Channel
1. Navigate to the Channels page from the left navigation menu.
If you open the Channels page and find that you already have one (likely named "Destination Name Experiences"), you don't need to create a new one. That channel will have all of the information you need for your live passes, and you can continue to add to it. Jump down to the next section about adding your passes to the channel for distribution.
2. Click to create a new Channel.
3. Enter your Channel's name.
✨Bandwango Pro Tip✨
"[Destination Name] Experiences" is a great title!
PLEASE NOTE: This name is public facing. We recommend the title to be all-encompassing and not tailored to one specific pass.
Your Channel's name will appear:
As the title of the icon when added to a mobile device's homescreen.
In the subject header for purchases and signup confirmation emails your guests receive.
4. Click and your Channel has now been created!
Add Your Pass to a Channel
Now that you've created your distribution channel. You need to add your pass(es) so they can be distributed!
To add a pass to a channel, follow these steps:
Go to the "Channel > Items" section.
Click the
button to view passes that are finished and ready to distribute.
Select the Pass(es) you want to distribute in the popup window, and click "ADD".
Your pass has been added to the Channel!
You can edit some pass settings using the following options:
Pencil icon ✏️ - Toggle Explore tab visibility.
Gear icon ⛭ - Edit your item card details.
Trash Can icon 🗑️ - Remove the item from the channel (this does not expire any active passes, but does remove the item from your website).
Add the signup elements to your landing or marketing pages
Now that we've created a Channel and added your pass(es) to it, you will need to add the signup elements to your landing, marketing, and/or signup pages. In this step, you will paste html embed codes onto the site you are driving signups through.
1. Navigate to the "Embedded" section of the Channel manager
2. Click
This opens a document which contains step-by-step instructions to paste our embedded elements on your website.
3. Follow the instructions for pasting website elements on your landing page(s).
The default web elements are:
Cart Activation
The underlying functionality for the cart, signup card, and checkout flow to work on your site.
Specific Modules
Item Card - the signup card for your pass.
How It Works - instructions for your guests on how to use the mobile pass.
4. Confirm embedded elements work and display correctly on your landing page.
Item Card
How It Works
5. Get ready for signups!
🎉🎉 Congrats! Your pass is now live, and available on your website for signup! 🎉🎉