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Known Issues

These are the BarracudaONE issues that the team is working on.

Updated over a month ago

Is BarracudaONE down?

You can check the BarracudaONE status here: https://status.barracuda.com/

There are the known issues for this version of BarracudaONE. These issues will be addressed in upcoming releases:

Searching the Alerts page - Email addresses only

The Search box of the Alerts page currently only searches a subset of the Description column, generally email addresses. This will be updated in a subsequent release.

Serial numbers not available for trials and expired trials

If a product is in trial or was previously in trial and the trial expired, no serial number is available in the Dashboard, in the Products area.

The Products area is only visible if an account is selected. It's not available if All accounts is selected.

Dashboard error for a Barracuda Cloud Control-created accounts

An issue exists where a user may see an error and not be able to view the dashboard if the user was created in Barracuda Cloud Control and only has access to a single MSP-managed customer account.

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