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Sending Payment Links via Text to Patients

This article outlines the steps to send a payment link to patients via text message. Key Steps Access the Payment Link Feature 0:16 The...

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Written by Dan Healey

This article outlines the steps to send a payment link to patients via text message.

Key Steps

  1. Access the Payment Link Feature 0:16

    • The Send Payment Link button can be found in two locations:

    • From an invoice, next to the print button

    • From the patient profile, in the invoices tab. Select the invoice(s) you would like to send a payment link for, then the Send Payment Link button will appear.

    • This button will only be present on invoices with an outstanding patient balance.

  2. Select the Patient's Phone Number 0:26

    • A modal will appear with the patient's primary phone number pre-selected.

    • If necessary, change the phone number to a different one.

  3. Customize the Message (Optional) 0:26

    • You can modify the default message that will be sent to the patient.

    • Add any additional text or changes as needed.

    • After confirming the phone number and message, send the text to the patient.

  4. Verify Invoice History 0:45

    • Check the invoice history at the bottom of the screen to confirm that an entry has been added indicating the payment link was sent.

    • A record of the text can also be found in the message log.

    • Once the patient makes the payment, it will automatically be applied to the invoice.

If you have any questions, please refer to Barti's Help Center or create a support ticket at support.barti.com.

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