In this article, you will learn how to enable and manage the Barti Patient Portal for your patients, including how patients access their prescriptions, upcoming appointments, and billing information.
1. Navigate to the Patient Profile
Open Barti and locate the patient's record.
Select the patient's Patient Profile.
2. Verify the Patient's Email Address
Confirm the patient has a valid email address on file.
If no email is present, request one from the patient before continuing.
❗ Important Note: Each patient must have a unique email address to activate the portal. If two patients share the same email address, only one can have an active portal account. Update the email to a unique address to resolve this.
3. Enable the Patient Portal
Select the ⋯ (more options) menu in the top right of the Patient Profile.
Select Enable Patient Portal from the dropdown.
4. Share Access Instructions with the Patient
Tell the patient to visit my.barti.com to access their portal.
Instruct them to enter their email address to get started.
5. Patient Receives Login Link
After entering their email, the patient will receive a magic link in their inbox.
Tell the patient to check their inbox and click the link to log in. No password is required.
6. Review Portal Features with the Patient
Once logged in, patients can:
View their latest prescriptions
Check upcoming appointments
See outstanding payments
Request new appointments
7. Access Prescriptions and Billing
Direct the patient to the Prescriptions tab to view and print their Rx.
Direct the patient to the Billing tab to view billing information.
Frequently Asked Questions
How do I notify a patient that they have access to the portal? Send a text message using a template like: "Message from [Practice Name]: Please navigate to https://my.barti.com to access your patient portal. Once you enter your email address, you will receive a link to log in. The patient portal gives you access to view your prescriptions, invoices, and appointments. Reply or call [practice phone number] with questions."
What if the patient does not receive the login link? A link is sent immediately. If the patient does not see it within a few minutes, ask them to check their spam or junk folder.
What email address should I use for the patient? Use a unique email address for each patient. Regularly verify and update patient email addresses to ensure smooth portal activation.
Can a patient update their email address after activation? No. Once a patient is activated, the email address used for login cannot be changed.
Can I do a mass activation for all patients at once? No. Each patient must be activated individually.
Will patients still need to sign their prescriptions in office? No. Patients can access and retrieve their prescriptions directly through the patient portal, so in-office signing is no longer required.
How does a patient log in each time? Each time a patient visits the portal, they enter their email address and receive a magic link to log in directly. No password is required.
Link to video: Barti Patient Portal Overview
If you have any questions, please refer to Barti's Help Center or create a support ticket at support.barti.com.