Enhancing Customer Experience Through Referrals
Customers love being referred. It shows that you care, despite not being able to help them yourself. It differentiates you from the other companies who don't go the extra mile when it comes to customer service.
Transforming Referrals into Positive Online Presence
You have the unique opportunity to convert satisfied non-customers or near-customers into brand advocates, without them having received a direct service from you. With Baton's innovative approach, positive feedback from customers about their referral experience can be a gateway to enhancing your online reputation.
Automated Invitations for Reviews
Whenever a customer expresses satisfaction with their referral experience in our feedback survey, Baton can automatically send them an invitation to leave a review for your company. This process is streamlined and efficient, ensuring maximum impact from each positive referral.
📲 Hi Phil! That’s great to hear.
If the referral was helpful at all, we’d love if you left us a positive review:
https://maps.app.goo.gl/example-link-here
Joining the Beta Program
This feature is currently in Beta and is not automatically available to all users. If you're interested in trying it out, simply contact us at team@batonleads.com. We'll assist you in setting it up promptly.
No Additional Cost
There is no cost for this add-on. It's an excellent opportunity for businesses looking to expand their online presence and leverage the power of positive customer experiences. Let us help you grow your brand's online visibility with this innovative feature!