Banks can sometimes flag transactions and block them due to suspected fraud. Please reach out to your financial institution and confirm your intent on depositing funds. Depending on your bank, you may even receive texts, in-app notifications, or prompts when logging into your online banking portal, asking you to confirm your authorization of said transaction(s), so be on the lookout for those as well.
If you’re still unable to make a deposit after contacting your bank and confirming there are no outstanding authorization requests, then please open a support ticket and a member of our team will be happy to assist.
Note: Always make sure you are using the most recent version of the app.