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Requesting New ID Cards
Requesting New ID Cards

How do I request new ID cards?

Written by Blue Cross and Blue Shield of Louisiana
Updated over a week ago

How To Request ID Cards.

Blue Cross and Blue Shield of Louisiana has various options for members to obtain their ID cards .

Download a digital card using the BCBSLA mobile app

Download a PDF card using your BCBSLA online account (My Account)

Email the BCBSLA secure portal

Call BCBSLA Customer Service

Download a digital ID card to your cell phone:

  1. Search for the BCBSLA mobile app on your Android or iPhone.

  2. Download the BCBSLA Mobile App

  3. Create an account

  4. Open the BCBSLA App and select My ID Card

Note: All the same information will be shown as it is on the physical ID card.

Blue Cross Online Account (My Account):

1. Visit

2. Click on Log In at the top right of the home screen

3. Select Member on the next page

4. Log in to My Account

6. Click on the image of your ID card to view or download your card as a PDF


Request your cards by filling out our secure Member Inquiry Form.

Customer Service:
Request your card through the phone at 1-800-495-2583.

Note: Please allow 7-10 business days for you to receive your ID cards in the mail.

Thank you for visiting the BCBSLA Help Center!

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