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Session booking condition of the automation engine

Configure how session bookings are evaluated to trigger actions in Pulse automations (Pro only)

About

Session booking can be used as a condition to trigger actions when a student books a face-to-face session.

Note: This condition is only available in combination with the Face-to-Face plugin.


Available settings

  • Session booking

    Determines whether the condition is active and which events are evaluated.

    • Disable – Disables the condition.

    • All – Actions are triggered by all session bookings.

    • Upcoming – Actions are only triggered for session bookings that occur after the automation instance is activated.

  • Session module (instance only)

    Select the face-to-face activity that should be evaluated.

Note: Notifications triggered by a session booking are scheduled based on the session start time, not the time the booking was made. You can use the delay setting to send reminders before the session starts or a follow-up message afterwards. If you need to send an immediate confirmation when a student books a session, use the built-in confirmation feature of the face-to-face plugin.

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