As an admin or moderator, you have permissions to remove members from the community, whether or not you are the owner. You can also approve, decline, or ban a user from joining.
Declining a member request
Go to Community Manager > Member Approval
Filter the list by Pending
Select member requests that you want to disapprove
Click the "Deny" button
Click "Deny Requests" to confirm
💡 Note: Once a member is denied, they will be notified of the decision and banned from signing-up on the platform again. |
Removing approved members
Go to Community Manager > Member Approval
Filter the list by Approved
Select member requests that you want to remove
Click the "Deny" button
Click "Deny Requests" to confirm
💡 Note: Once an approved member is removed from the community, they will not be able to sign-in again until they are re-approved. If they attempt to do so, they will see a warning telling them their registration is denied. |