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My company has a pre-approval process for paramedical claims. How do I submit a claim to Beneplan?
My company has a pre-approval process for paramedical claims. How do I submit a claim to Beneplan?

How to submit a Beneplan claim for paramedical benefits

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Written by Erika Gemmill
Updated over 3 years ago

Here's how to submit a Beneplan claim for paramedical, including physiotherapy, massage, chiropractor, naturopath, osteopath, speech therapist, psychologist, social worker, or audiologist, if your claim is subject to pre-approval.

Pre-approval means that your company has enrolled in Beneplan's pre-approval process for paramedical claims, requiring a doctor's diagnosis and treatment plan to be reviewed and approved before submitting your claims for reimbursement.

Here are the steps to make a claim:

  1. Click on Beneplan Paramedical Form


3. Print out the form and complete the Plan Member's Information section.  

4. Take this form to your doctor and have them  complete Attending Physician's Statement portion of the form.

5. Email the completed form to paramedicals@beneplan.ca or fax to 416-863-5157

Our paramedical pre-approval department will respond to your request by mail or email (where applicable) within 5 business days.  This letter will advise if you are approved and for the amount.

7.  If approved, receive your paramedical services and submit your claim(s), along with the paramedical invoice, and if requested, proof of purchase to Beneplan. 

Any questions or inquiries, please contact paramedicals@beneplan.ca or call 1-800-387-1670

Here is a video that walks you through the process:

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