There are two options for submitting your physiotherapist claim.
Option 1: Have someone do it for you.
Ask your physiotherapist if they will submit the claim on your behalf, directly to GSC. This way you won't have to worry about any paperwork or paying out-of-pocket for the service (except for the portion not covered by your benefit plan).
Option 2: Do it yourself.
If you have to pay your physiotherapist directly, you will need to submit the claim yourself. If the claim is for a paramedical practitioner, as in this case being a physiotherapy practitioner, you can submit the claim online via Plan Member Online Services.
Visit greenshield.ca to print the claim for you need. You can even set up pre-filled personalized claim forms.
Complete the claim form and sign in the appropriate spot. Remember to include your GSC ID number (found on the front of your ID card)
Include your original receipts and remember to take a photocopy of for your records
Provide your full mailing address
Send the form to GSC address indicated on the form.
Note: the claim must be received by GSC within 12 months from the service date (unless stated otherwise in your benefit plan documentation).
For customer service, please call Greenshield at 1-888-711-1119