What should I do if I have a dispute regarding my account or rewards?

If you find yourself in a situation where you need to dispute an issue related to your account or rewards on Benjamin. In that case, the first step is to gather all pertinent information related to the dispute, such as transaction details, dates, and any related correspondence. With this information in hand, reach out to our customer support team, accessible through the Benjamin app or support@benjaminone.com email.

When you contact us, clearly explain the nature of your dispute and the resolution you are seeking, providing as much detail as possible to facilitate the process. Our customer support team will then guide you through the process of submitting an appeal ticket 🎟️. This step is crucial, as it ensures that we review every dispute thoroughly to maintain fairness and equality among all our users.

Rest assured, our team is dedicated to resolving any issues fairly and satisfactorily, ensuring your experience with Benjamin remains positive and equitable 💼🌟.