A city bike takes a lot of trips throughout the day, and needs some service during the season. If you get a bike with shortcomings, we will be happy if you let us know about it!
It is easy to submit a report if a bike is damaged using the app: Hit “Report” on the screen that appears after you have finished a trip. Check off from the list what is broken, and send it to us. We will pick up the bike and fix it!
Thank you for your help!