How do I get started?
Add one job address, invite one worker, and try Best Way on one job. There is no setup phase or configuration. You can add more workers and addresses as you go.

How do I add my workers?
Open Directory, tap the plus sign, choose a worker from your contacts or enter the worker's name and cell phone number, and send the invitation. The worker receives a text, downloads Best Way, verifies their phone number, and joins your company.

What if my worker does not have the app?
The worker receives a text invitation with a link to download Best Way. After downloading the app and verifying the invited phone number, the worker can join your company and send updates.

Do my workers need training?
No. If your crew can send a text, they already know how to use Best Way. A bilingual tutorial video is available when they join.

Is there a web version?
Not yet. Best Way v1 is mobile only on the App Store and Google Play.

What does Best Way do?
Your crew sends photos, voice notes, and messages from the job. Best Way ties everything to the job address, builds a clean job record, writes a customer update, and creates a social-ready post.

Does Best Way work in Spanish?
Yes. Your crew can work in Spanish, you can work in English, and Best Way translates messages and voice notes between English and Spanish. Customer updates can also be translated before you send them.

What trades is Best Way for?
Best Way works for any trade that shows up at an address and documents work, including general contractors, plumbers, electricians, painters, roofers, HVAC, landscapers, pool builders, and more.

Where do the photos and job history go?
Photos, voice notes, messages, and job records stay tied to the job address and are saved in Best Way's gallery and history. They do not depend on a worker's personal camera roll.

What can my workers see?
Workers can open the jobs in their company's address book and use the Job Chat for those jobs. They see the photos, voice notes, and messages in the job chat, but they do not manage customer updates, subscriptions, company settings, or social posts.

Can my workers see my customer's information?
No. Customer details and customer updates remain on the owner's side. Workers use the Job Chat, and the owner controls what goes to the customer.

How much does Best Way cost?
Pricing is based on crew size, not per user. Your first month is free, and no credit card is required to start.

Is there a free trial?
Yes. Your first month is free. Try Best Way on one job and see how it works for you.

Do I pay per worker?
No. You pay one price for your crew-size tier. There are no per-seat fees.