Skip to main content

Worker submitted to the wrong address (Module 2, owner, misc)

Move an update that was submitted to the wrong job address and keep both job records accurate.

Written by Anthony Torchia

If a photo, voice note, or text message was submitted to the wrong job, an owner can move it to the correct job site.

Move the update

  1. Open the original job and switch to Job Chat.

  2. Tap the options icon next to the photo, voice note, or message you want to move.

  3. Select Move this file to another Job Site.

  4. Choose the correct job address.

  5. Confirm by tapping Yes, Move.

What happens next

The update is removed from the original job and added to the correct job. Best Way then updates the summaries for both jobs so the records reflect the change.

This works for photos, voice notes, and text messages. Only an owner can move an update between job sites.

Did this answer your question?