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Job chat and documenting your own work (Module 4, owner, tutorial)

How owners and workers use Job Chat, notifications, worker selection, and documenting work.

Written by Anthony Torchia

Photos, voice notes, and quick messages—the same things your guys already send you—now all land inside the “Job Chat” for that address. Messages and voice notes are automatically translated between English and Spanish, you and your workers just speak your language, Best Way handles the rest.


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You’re instantly notified whenever a worker sends an update for an address. Click the notification and it will bring you right into that job chat. Once a worker sends an update inside a job, that worker is automatically selected for that day of work. That means anything you send back in that “Job Chat” that day will also notify them.


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Let’s open another address where no worker is selected in the “Job Chat”. Now anything you add to the chat will still save to that job’s record—it just won’t notify any workers.


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So if you’re the one on the job getting stuff done, you use the exact same “Job Chat” to document your own work. Add any photos, voice notes, or messages about what you did that day. To add a photo from your camera roll, click the button on the bottom left when in the camera view. You can also use the “Job Chat” to save any information about a new lead, a site visit, or anything else you want permanently tied to that address.


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Tap the three dots next to a message to edit or delete it shortly after sending. And if you or a worker sends an update to the wrong address, select “Move to another jobsite” to move it to the correct job.

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