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My donation hasn't changed the nonprofit's totals

Why has my donation not changed the total for the cause I have donated to?

Laira avatar
Written by Laira
Updated over 12 months ago

When donating to any cause - a nonprofit or a fundraiser - we can only change the totals once all the funds have been cleared.

While sometimes this is within minutes, other times it can take a few days.

If you have created a Better Giving account and have logged in, you can see any donations you have made that have not yet been cleared in your 'pending' page.

This is the same for donations to any fundraisers you may be donating to.

NOTE: you will only get a receipt once the donation has cleared.

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