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My donation hasn't changed the nonprofit's totals
My donation hasn't changed the nonprofit's totals

Why has my donation not changed the total for the cause I have donated to?

Gabriel avatar
Written by Gabriel
Updated over a week ago

When donating to any cause - a nonprofit or a fundraiser - we can only change the totals once all the funds have been cleared.
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While sometimes this is within minutes, other times it can take a few days.
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If you have created a Better Giving account and have logged in, you can see any donations you have made that have not yet been cleared in your 'pending' page.
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This is the same for donations to any fundraisers you may be donating to.

NOTE: you will only get a receipt once the donation has cleared.

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