Instead of asking you to keep track of technical things like AI tokens, models, or processing costs, BetterTracker uses a straightforward credit system based on how you interact with Betty.
✨ The simple version: 1 Betty AI Credit ≈ 1 standard interaction with Betty.
What is a Betty AI Credit?
A Betty AI Credit represents approximately one standard question, request, or analysis performed by Betty.
For example:
You ask Betty… | Typical Credit Use |
“What contracts are renewing in the next 90 days?” | 1 credit |
“Which vendors increased in spend this month?” | 1 credit |
“What applications have low usage?” | 1 credit |
“What should I be paying attention to?” | 1 credit |
“Tell me more about this contract.” | 1 credit |
So, if your BetterTracker plan includes 100 Betty AI Credits, you can think of that as approximately 100 standard interactions with Betty.
Some advanced or more resource-intensive AI capabilities may use additional credits in the future. When that applies, BetterTracker will make the credit requirement clear.
What uses a Betty AI Credit?
A credit is typically used whenever Betty performs a new request for you.
Activity | Uses a Credit? |
Ask Betty a new question | ✅ |
Ask a follow-up question | ✅ |
Select a suggested Betty question | ✅ |
Ask Betty to analyze BetterTracker data | ✅ |
Ask Betty to identify trends or opportunities | ✅ |
Ask Betty for recommendations or insights | ✅ |
Open Betty | ❌ |
Review a previous conversation | ❌ |
Read a previous Betty response | ❌ |
View your Betty chat history | ❌ |
Navigate around BetterTracker | ❌ |
Betty may perform several technical operations behind the scenes to answer a question. Those are all part of the same interaction and do not each consume a separate credit.
What happens if Betty can't complete my request?
You shouldn't lose a credit because of a BetterTracker or AI system error.
Result | Credit Use |
Betty successfully completes your request | 1 standard credit |
Betty encounters a system error and cannot respond | 0 credits |
Betty performs multiple internal steps to answer one request | Still 1 standard credit |
How many Betty AI Credits are included with my plan?
Your available Betty AI Credits depend on your BetterTracker subscription.
Your account will show your current allocation, usage, and renewal information.
For example:
Betty AI Usage | Example Only |
Monthly Credits | 100 |
Credits Used | 72 |
Credits Remaining | 28 |
Next Billing Period | September 15 |
Your included credits refresh each billing period based on your subscription.
Do unused credits roll over?
There are two types of credits you may see in your BetterTracker account.
Credit Type | Refreshes Monthly? | Rolls Over? |
Included Credits | ✅ | ❌ |
Purchased Credits | ❌ | ✅ |
Included Credits
These are the Betty AI Credits included with your BetterTracker subscription.
If your plan includes 100 credits per month and you have 15 remaining when your next billing period begins, your included balance refreshes back to 100.
Purchased Credits
Additional credits you've purchased are separate from your monthly included allocation and remain available until used.
BetterTracker will use your included credits first so you get the full value of your monthly allocation.
Can I purchase more Betty AI Credits?
Yes.
If your team needs more Betty usage than what's included with your subscription, additional AI Credit Packs can be purchased.
Depending on your subscription, BetterTracker may offer:
Option | Best For |
One-Time Credit Packs | Temporary or occasional additional usage |
Monthly AI Credit Add-On | Teams that consistently use more Betty AI |
Annual AI Credit Add-On | Higher ongoing usage with annual billing |
Purchased credits are added to the credits already available to your company.
What happens when I'm running low?
BetterTracker will make your available balance visible so you can keep track of usage.
For example:
Usage Level | What You'll See |
Plenty of credits available | Normal Betty experience |
Credits running low | Low-credit notification |
No credits remaining | Option to purchase additional credits or wait for your refresh |
BetterTracker does not automatically charge you for AI overages just because you've used your included credits.
If you reach zero available credits, you can purchase additional credits or wait until your included allocation refreshes.
Are Betty AI Credits shared between users?
Yes. Betty AI Credits are associated with your BetterTracker company account, rather than an individual user.
That means everyone in your organization who has permission to use Betty shares the company's available balance.
For example:
Team Member Activity | Credits Used |
Alex asks 20 questions | 20 |
Sam asks 15 questions | 15 |
Jordan asks 10 questions | 10 |
Company Total | 45 credits |
This makes it easier to manage AI usage across your organization without assigning separate credit allowances to individual users.
Example: What could 100 Betty AI Credits look like?
Imagine your plan includes 100 Betty AI Credits per month.
Your team might use Betty like this:
Betty AI Activity | Approx. Credits |
Contract questions and analysis | 35 |
Expense and vendor analysis | 20 |
Application and Scout insights | 15 |
Follow-up questions | 10 |
Total Used | 80 |
Remaining | 20 |
The exact mix is completely up to you. You can use Betty wherever she can help you better understand and act on your BetterTracker data.
Quick Reference
Question | Answer |
What is 1 Betty AI Credit? | Approximately one standard Betty interaction |
What does 100 credits mean? | Approximately 100 standard questions, requests, or analyses |
Does opening Betty use a credit? | No |
Does reading an old chat use a credit? | No |
Does a follow-up question use a credit? | Yes |
Do internal AI processes use additional credits? | No |
Do included credits roll over? | No |
Do purchased credits roll over? | Yes |
Can I buy more credits? | Yes |
Will BetterTracker automatically charge overages? | No |
Are credits shared by my team? | Yes |