How to Delete Your Account
You can delete your BetterYou account directly from the app by following these steps:
Step 1: Access Account Settings
Open the BetterYou app
Navigate to the Account tab (bottom navigation)
Tap on Account Settings (gear icon in top right)
Step 2: Find Delete Account Option
Scroll to the very bottom of the Account Settings screen
Look for the Delete Account option in the "Danger Zone" section
The option will appear with a red trash can icon
Step 3: Complete the Deletion Process
Tap Delete Account
Read the warning message carefully
Tap Continue to proceed
Select a reason for leaving (optional but helpful for us)
Add additional feedback if desired (optional)
Tap Delete Account to confirm
Confirm the final deletion prompt
Important Information
48-Hour Grace Period
Your account will be permanently deleted after 48 hours
If you change your mind during this time, simply log back into your account
Your data will still be available until the 48-hour period expires
What Gets Deleted
All your goals and progress history
Personal data and preferences
Activity records and achievements
Account settings and configurations
No Going Back
Once the 48-hour grace period expires, your account and all associated data will be permanently removed and cannot be recovered.
Before You Go
If you're just taking a break, consider just deleting the app from your phone instead of deleting your account. This way, you can return to all your progress and goals when you're ready to continue your wellness journey.
We’re so grateful to have been part of your journey. Take care and keep thriving!
Please reach out to us directly at help@betteryou.ai with any questions