How to Reset Your Password
If you've forgotten your password for the BetterYou app, don't worry! We have a simple process in place to help you reset it and get back to using our app.
Step 1: Access the Forgot Password Option
Open the BetterYou app
Navigate to the Login screen
Look for the "Forgot password?" link below the password field
Tap on the "Forgot password?" link
Step 2: Enter Your Email Address
You'll be taken to the Forgot Password screen
Enter the email address associated with your BetterYou account
Make sure to enter the correct email to ensure you receive the password reset instructions
Tap "Send Reset Link"
Step 3: Check Your Email
After submitting your email, you'll see a confirmation message: "Password reset link sent to your email"
Check your email inbox (and spam/junk folder) for an email from BetterYou
The email will contain a link to reset your password
Step 4: Reset Your Password
Click on the password reset link in the email
You'll be taken to a web page where you can enter your new password
Enter your desired new password
Make sure to choose a strong and secure password to protect your account
Step 5: Log In with Your New Password
Once you've successfully reset your password, return to the BetterYou app
Go to the Login screen
Enter your email and new password
Tap "Log In" to access your account
Important Notes
Email Delivery
Password reset emails are sent immediately after you submit your request
If you don't see the email, check your spam/junk folder
Make sure the email address you entered is correct
Password Requirements
When creating your new password, ensure it meets our security requirements:
At least 8 characters long
Contains at least one uppercase letter
Contains at least one lowercase letter
Contains at least one special character
Security
Password reset links are time-sensitive for security
Never share your password reset link with anyone
If you didn't request a password reset, contact support immediately
Troubleshooting
Common Issues
Email not received: Check spam/junk folder, verify email address is correct
Link expired: Request a new password reset link
Can't access reset page: Ensure you're using the link from the email, not copying and pasting
Still Having Trouble?
If you continue to experience issues with resetting your password, please don't hesitate to contact our support team for further assistance. We're always happy to help our users with any technical difficulties they may encounter.
Contact Support: help@betteryou.ai