How to change my password?

1. Log into you Bexpress Pro account. Click on [ Settings ] then [ Authentications ]

2. Click on [ Login Password ]

Enter your current and new password. Then click [ OK ].

NOTE: Your password must contain 8-16 characters, numbers and symbols.

How to reset/recover my password?

1. For mobile app users, click [ Recover Password]

2. Enter you email and we will send you instructions to reset/recover your password.

How long does it take to verify my account?

Bexpress Pro account verification process may take up to 24 hours.

  • If you have any concerns or you haven't been verified for more than 24 hours, you can contact us at

How to change my Phone Number?

1. Log into your Bexpress Pro account. Then click on [ Settings ]

Click the arrow at the right side of your email.

2. Here you will see your Account Information. Then click on [ Change ] beside your phone number.

A "Notification" will flash on the screen. Click [ OK ]

3. Choose your [ Country/Area ] by clicking the drop-down arrow. Then enter your new phone number. Click [ Done ]

4. Click on [ Send ]. We will send a verification code to your Phone. Enter the code before five (5) minutes. Then click on [ Confirm ]

How to add Authentications when logging in?

1. Log into your Bexpress Pro account. Click on [ Settings ] and then [ Authentications ]

Here you can turn on a Fingerprint Scan, add Security Password and request for a Google OTP.

How to Disable an Account?

1. For mobile app users, go to [ Settings ] then click the arrow next to your email address.

  • Read the reminders carefully before proceeding then click [ Leave Account ]

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