Is there a bathroom?
Yes it is. The bathroom is really tiny but has the essencial you would need: toilet and little sink. Outside, just next to it, you'll find the outdoor shower with curtain. All with hot water.
How big is the Starsbox?
Starsbox is big enought for a king size bed, no more than this.
Can I take my children with me?
Of course, you can book this experience including children too, but please remeber they will sleep sharing the bed with parents.
How does the self checkin work?
It is very simple!
Few days before arrival you will be asked to send your documents throught whatsapp. The day of the experience you will be sent a short code that you need to dial once arrived infront of the gate.
There you'll find a keyboard locker on the leftern side of the gate, where you are supposed to enter the received code.
At this point the locker will open and you'll find the keys of the gate and of Starsbox.
How does the self check out work?
The check out has to be within 10 am. After closing Starsbox and turning off all electric devices:
Go out the gate and leave the keys in the mailbox outside the gate
Notify the host you are leaving with a message
Where we will have breakfast?
For the season 2024 Breakfast will be self service, so you'll find all you need at the back of the Starsbox, inside a specific locker.
I need help, who can I call?
Starsbox is inside a private farm, where the owner lives too.
If you need any help you can ask her or in case of questions or other emergences you can cal our customer care at +39 3338926204.
I'm at the Starsbox location but the secret code doesn't open the gate, can you help?
The keyboard of the locker on the leftern side of the gate, let you dial the secret code to rescue the keys of the gate and the Starsbox. The code won't open the gate, it will open the locker. Then take the keys and come in
I haven't received the secret code to dial on the keypad, how can I go inside?
If you haven t received the secret code yet, contact our customer care. We will provide one for you!
Call our customer care bofore arrival time at +39 3338926204.