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WhatsApp Message Blocks
Updated over a week ago

BIK supports various kind of WhatsApp message types:

List of WhatsApp Message Blocks:

  • Message blocks : With QRB, Image/video, List to choose from. Message blocks can be sent only when an interaction is started by a Whatsapp user

  • Template blocks: Template blocks can be sent to initiate a conversation with any WhatsApp user. Read more about WhatsApp templates

  • Single product message: Can send the single product in whatsapp journeys

  • Multiple product message: Can send multiple product in whatsapp journeys

  • Cart info message block - For end to end checkout flows, this cart info should come just before the payment step

  • Single product card - Product image, description/price sent as image and text respectively

BIK modified Message types

  • Cart info message block - For end to end checkout flows, this cart info should come just before the payment step

  • Single product card - Product image, description/price sent as image and text respectively


Examples

Message and templates block

Single WhatsApp product catalog message


Multiple WhatsApp product catalog message


Product card


Cart info

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