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Ask a Question Block
Updated over a week ago

Question block messages can be used to collect user input such as

  1. Name

  2. Email

  3. Phone (relevant for Instagram journeys)

  4. Other data points such as pincode, image/video, url, document etc.


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Typical use cases:

  1. Collect Name and email on whatsapp journeys

  2. Collection name, email, phone on IG journeys

  3. Collect image/video for product review and push it to judge.me. Or ask images/video for return request initiation

Use the library flow as below for collecting documents / images
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